Crooks Hijack Facebook & Twitter Accounts, Injuring Dignity

Dec 142009

By BRAD STONE

Malicious programs are rampaging through Web sites like Facebook and Twitter, spreading themselves by taking over people’s accounts and sending out messages to all of their friends and followers. The result is that people are inadvertently telling their co-workers and loved ones how to raise their I.Q.’s or make money instantly, or urging them to watch an awesome new video in which they star.

“I wonder what people are thinking of me right now?” said Matt Marquess, an employee at a public relations firm in San Francisco whose Twitter account was recently hijacked, showering his followers with messages that appeared to offer a $500 gift card to Victoria’s Secret.

Mr. Marquess was clueless about the offers until a professional acquaintance asked him about them via e-mail. Confused, he logged in to his account and noticed he had been promoting lingerie for five days.

“No one had said anything to me,” he said. “I thought, how long have I been Twittering about underwear?”

The humiliation sown by these attacks is just collateral damage. In most cases, the perpetrators are hoping to profit from the referral fees they get for directing people to sketchy e-commerce sites.

In other words, even the crooks are on social networks now — because millions of tightly connected potential victims are just waiting for them there.

Often the victims lose control of their accounts after clicking on a link “sent” by a friend. In other cases, the bad guys apparently scan for accounts with easily guessable passwords. (Mr. Marquess gamely concedes that his password at the time was “abc123.”)

After discovering their accounts have been seized, victims typically renounce the unauthorized messages publicly, apologizing for inadvertently bombarding their friends. These messages — one might call them Tweets of shame — convey a distinct mix of guilt, regret and embarrassment.

“I have been hacked; taking evasive maneuvers. Much apology, my friends,” wrote Rocky Barbanica, a producer for Rackspace Hosting, an Internet storage firm, in one such note.

Mr. Barbanica sent that out last month after realizing he had sent messages to 250 Twitter followers with a link and the sentence, “Are you in this picture?” If they clicked, their Twitter accounts were similarly commandeered.