Website
Hosting
BakoWeb leases it's servers
from a couple High Tech Data Centers in Texas, USA. These
data centers have an excellent reputation for uptime, speed and
service, so you can rest assured your website is in good hands. Please
contact us and not the data centers for your support needs.
Everyone
has to start somewhere, and we are here to help. We know
what owning a website is all about, because we're not just owners,
we're also clients ourselves. We
will give you that personal touch, even if you don't know anything
about building a website!
Our Promise to Our Clients
14 Day Money Back Guarantee!
If for any reason, you are unsatisfied with our hosting product
or hosting service, within the first 14 days after signing up,
we will refund your money in full, EXCEPT for extras, script
installation, overages, and
domain names.
The Most Helpful
Tech Support Available!
Our Friendly and Expert Tech Support are ready to help with any
problems or questions that may arise during your hosting experience.
We promise to answer your emails in 12 hours or less, where most
hosting companies can take as long as 48 hours to three days to
answer them. Unless we have an influx of requests, most emails
are answered right away, and if we are busy, we still promise to
return your email within our 12 hour limit.
Support Ticket system is open
24 hours a day. Tech Support is open between 8:00 am to
11:00 pm Monday thru Sunday (PST). Even
though there are tech's on shift during midnight hours, we are
closed 12:00 am to 8:00 am (PST). Requests
submitted after 11:00 pm, might not be answered until the next
morning.
Extreme
99% Uptime!
We promise to do everything in our power to keep your website online
and working! That means keeping an eye on our servers. If your
website gets less then 99% uptime, your next month of hosting
is on us.
A Love for the Internet (We'll
stick around)
Because we love the internet, and we own about a half dozen websites
ourselves, and we love the hosting business, you can rest assured
that we are here to stay, and that your website will continue to
have awesome hosting, service and support!
Safe & Secure
Purchases!
All of our online purchases are done through PayPal, so you can
rest assured your private financial information is safe and secure!
We do not store any of your financial information at all. You
can sign up using your credit card or PayPal account. You do
not need a PayPal account to sign up.
BakoWeb agrees to abide
by the following
Code of Ethics in their business conduct:
 |
To provide accurate and up-to-date hosting
product information |
|
To provide helpful solutions to sales and
support requests |
|
To honor the money-back guarantee period
specified on their site |
|
To provide clear and proper billing |
|
To provide Secure Sockets Layer (SSL) encryption
during payment transactions |
|
To resolve customer disputes promptly and
professionally |
|
To pro-actively monitor services to ensure
maximum server performance and uptime |
|
To safeguard customer privacy by not sharing,
renting or selling client information |
